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Shipping and Returns

Our longtime customers know that we provided free shipping in the past, but the price of business during COVID-19 has put extra stresses on our postage budget.  Unfortunately, we can no longer offer free shipping and will be charging a minimum of $4.50 for book rate (USPS media mail) shipments.

That said:

  • We will continue to offer free delivery on Mercer Island for books purchased online or in the store. 
  • You can order online for in-store pickup—that's still free! 

Also please note:  

  • Non-book items do not qualify for USPS Media Mail shipping and will be shipped at US Priority rates.  
  • If you need your items faster, you may choose US Priority Shipping with a minimum fee of $9.95. 

As for returns, we're happy to exchange or issue a refund on returned merchandise with your accompanying receipt, as long as the item is something we've sold within the last year. Web orders and other shipments must be physically returned to us before a credit will be made.  Please see our complete website return policy.  eBook and audio sales are final and nonrefundable.